Shipping and Returns

NEW CUSTOMERS
Contact the applicable sales manager or send inquiry (see Contacts tab) to be sure the glove parameters (material, class/thickness, finish) are best matched with intended use. Guardian® will then provide availability and pricing.

PAYMENT TERMS
Net 30 days from invoice date. ACH preferred. Credit/Debit Card (Visa/MasterCard/US Gov) processing available. International orders for gloves regularly produced by Guardian must be paid in advance of shipment. Orders for gloves not normally inventoried by Guardian must be paid prior to production.

SHIPPING
FOB Guardian’s plant in Willard, Ohio. Shipping is normally via UPS ground unless otherwise specified by Customer. Charges can be made to customer account or added to our invoice.  All deliveries are subject to DPAS (Defense Priorities and Allocations) regulations and requirement.

WARRANTY
Guardian warrants each pair of its gloves to be free from defects in material and workmanship.  This limited warranty is in lieu of all other warranties, expressed or implied, including, without limitation, all warranties of merchantability or fitness for a particular purpose.  Purchaser's sole remedy in case any defect should occur is replacement of the defective glove.  In no case shall Guardian be liable for any special, incidental or consequential damages.

RETURNS
If Guardian ships gloves, their labeling or packaging not specified in the customer’s purchase order, Guardian will pay for return shipping and expedite the correct replacements FOB the customer delivery location specified in purchase order.

NO SALES TO INDIVIDUALS 
Guardian does not sell protective gloves directly to individual end users, rather to their employers only. Employers, in turn, are expected to have safety procedures and glove use training. Employers are also responsible for ensuring glove use frequency and condition is in accord with that entity’s operations.

BEFORE SENDING PURCHASE ORDER
Be sure to include all needed information listed. If using a Guardian part number (see Products tab), many characteristics below are subsumed in the part number. Additionally, use Products tab for feature availability. Secure pricing from the applicable sales manager (see Contacts tab) Purchase orders can be emailed to sales@guadian-mfg.com or delivered to Guardian plant address.

June 1, 1992 (rev. 04.2018)
FORMS/Returns